ShipLoud ("we," "our," or "us") operates the website shiploud.so (the "Website"). This Privacy Policy explains how we collect, use, store, and protect your information when you use our Website and services.
Information We Collect
Personal Data
We collect the following personal information from you:
- Name - to identify your account and personalize your experience
- Email address - for account authentication, order confirmations, and service communications
- Payment information - processed securely through our payment processor to complete transactions
Development Activity Data
When you connect your GitHub repositories or use our services, we collect:
- Commit metadata - including commit messages, timestamps, file change statistics, author information, and commit hashes
- Repository information - repository names and basic metadata (we never access or store your actual source code)
- Build logs and project information - content you manually create within our platform to document your development journey
Non-Personal Data
- Web cookies - to maintain your session, remember your preferences, and improve Website functionality
- Usage analytics - anonymized data about how you interact with our services to improve our product
Purpose of Data Collection
We collect and process your data exclusively for the following purposes:
Order Processing
- • Processing payments and managing subscriptions
- • Fulfilling your service orders
- • Providing customer support
- • Sending transactional emails about your account and orders
Service Delivery
- • Generating content from your development activity
- • Analyzing your commit patterns to create engaging social media posts
- • Maintaining your build-in-public documentation
- • Providing AI-powered content suggestions based on your development work
- • Tracking your usage to enforce subscription limits
Platform Functionality
- • Authenticating your account
- • Managing connected integrations (GitHub, social media platforms)
- • Storing your preferences and settings
- • Generating weekly summaries of your development progress
How We Use Your Data
Your development activity data is used to:
- • Generate social media content that reflects your building journey
- • Create weekly progress summaries
- • Analyze patterns in your work to suggest optimal content timing
- • Customize AI-generated content to match your brand voice
We process this data using AI services to transform your technical work into shareable content. Your commit metadata is analyzed to identify significant milestones, detect project themes, and create engaging narratives about your development progress.
Data Sharing and Third Parties
We do not sell, rent, or share your personal data with third parties for their marketing purposes.
We only share your data with the following service providers who help us operate our platform:
- Payment processors - to securely process transactions (payment information is handled directly by our payment processor and never stored on our servers)
- AI service providers - to generate content from your development activity
- Cloud infrastructure providers - to securely host our services and your data
- Analytics services - to understand how our platform is used (using anonymized data only)
These service providers are contractually obligated to protect your data and use it only for the specific services they provide to us.
Data Security
We implement industry-standard security measures to protect your data:
GitHub Integration: We use GitHub Apps with minimal permissions. We only access commit metadata and repository information - never your actual source code. All GitHub access follows the principle of least privilege.
Data Retention
We retain your data for as long as your account is active or as needed to provide you services. Specifically:
When you delete your account, we will delete or anonymize your personal data within 48 hours, except where we are required to retain it by law.
Your Data Rights
You have the right to:
Access
request a copy of all personal data we hold about you
Correction
request correction of inaccurate or incomplete data
Deletion
request deletion of your account and associated data
Withdraw consent
disconnect integrations or stop data collection at any time
Opt-out
unsubscribe from marketing emails (transactional emails required for service delivery will continue)
To exercise these rights, contact us at ed@shiploud.so.
Cookies
Our Website uses cookies to:
- • Maintain your logged-in session
- • Remember your preferences and settings
- • Analyze Website traffic and usage patterns
- • Improve user experience
You can control cookie preferences through your browser settings. Disabling cookies may limit your ability to use certain features of our Website.
Types of Cookies We Use:
- • Essential cookies - required for basic Website functionality
- • Preference cookies - remember your settings and choices
- • Analytics cookies - help us understand how our Website is used
Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal data from anyone under 18 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at ed@shiploud.so, and we will delete such information from our systems.
International Data Transfers
Your data may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that any such transfers comply with applicable data protection laws and that your data receives adequate protection.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will:
- • Update the "Effective Date" at the top of this policy
- • Notify you by email at the address associated with your account
- • For significant changes, request your renewed consent where required by law
The updated policy will be effective as of the date specified at the top of the revised policy. Your continued use of our services after the effective date constitutes acceptance of the updated policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
For data protection inquiries, privacy requests, or to exercise your rights, please include "Privacy Request" in your email subject line.
Questions about our privacy practices?
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